Privacy Policy
Privacy Policy for Animal Human
Effective Date: June 20, 2025
Last Updated: June 20, 2025
Animal Human ("Company," "we," "our," or "us") respects the privacy of individuals who use our services ("user," "you," or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, and applications (collectively, the "Service").
PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH THE TERMS, DO NOT USE THE SERVICE.
Your Rights Under the Law
Under the California Consumer Privacy Act (CCPA) and other applicable privacy regulations, you have the following rights, which we honor regardless of your location:
1. Right to Notice
You are entitled to know what categories of Personal Information we collect and the purposes for which it is used.
2. Right to Access
You have the right to request a report on the Personal Information we have collected in the past 12 months, including disclosures to third parties.
3. Right to Opt-Out
You have the right to request that we do not sell your Personal Information. We do not sell personal information to third parties.
4. Right to Know Specifics
You can request detailed information about:
- Categories of data collected
- Sources of data
- Purpose for collecting
- Third parties with whom data is shared
- Specific data we have collected about you
5. Right to Deletion
You may request the deletion of your Personal Information, subject to exceptions including legal or regulatory obligations.
6. Right to Non-Discrimination
We will not discriminate against you for exercising any privacy rights under this policy.
How to Exercise Your Rights
Email: privacy@animalhuman.co
We will respond within 45 days of your verified request. Extensions may apply as legally permitted.
Definitions
Account – Unique identifier created to access our Service.
Affiliate – Any entity controlled by, controlling, or under common control with us.
Business – Legal entity that determines the purposes and means of processing Personal Information.
Consumer – Natural person residing in California.
Cookies – Text files stored on your device to enhance user experience.
Device – Any hardware that accesses our Service (e.g., smartphone, tablet).
Do Not Track (DNT) – A browser setting indicating your desire not to be tracked online.
Personal Information – Any data that identifies or relates to an identifiable individual.
Sale – Transfer of personal data for monetary or valuable consideration.
Service – All websites, applications, and digital properties offered by Animal Human.
Service Provider – Third parties contracted to process data on our behalf.
Usage Data – Data automatically collected when using the Service.
You – The individual or entity accessing or using the Service.
What Information We Collect
We collect several categories of Personal Information:
1. User-Provided Information:
- Full name, email, phone number, and shipping address
- Health and behavioral data shared via intake or evaluation forms
- Payment data (processed by third-party processors like Stripe)
2. Automatically Collected Data:
- IP address, browser type, device ID, operating system
- Geolocation (with permission)
- Usage logs and interaction data
- Cookies and tracking pixel data
3. Third-Party Sources:
- Social networks (if used to log in or share content)
- Marketing partners
- Public databases
4. Special Categories:
- Health data provided for ESA evaluations is managed under strict confidentiality and HIPAA-conscious protocols.
How We Use Your Information
We use your information to:
- Deliver and improve our services
- Facilitate ESA evaluations
- Match you with licensed mental health professionals
- Process payments and communications
- Ensure compliance with laws and secure health-related data
- Send transactional, promotional, and reminder emails
- Monitor website activity and prevent fraud
Disclosure of Information
We may share your data with:
1. Therapists & Health Professionals – To provide ESA assessments and recommendations.
2. Service Providers – Email, hosting, analytics, CRM platforms, and secure file storage.
3. Legal Entities – As required to comply with legal obligations or in connection with litigation.
4. Business Transfers – In connection with a sale, merger, or reorganization.
We do not share or sell your data to third-party advertisers.
Data Retention and Deletion
We retain your data only as long as necessary for the purposes stated in this policy or as required by law. You may request deletion of your data, and we will comply unless we are legally obligated to retain certain records.
Data Security
We use administrative, technical, and physical security controls to protect your information. While we strive for maximum protection, no method is 100% secure, and we cannot guarantee complete security of your data.
Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us.
Do-Not-Track (DNT) Settings
We do not respond to DNT signals at this time due to the lack of industry standardization.
Cookies and Tracking
We use cookies and similar tracking tools to improve your experience and analytics. You can manage cookie preferences through your browser settings.
Marketing Communications
You may opt out of receiving promotional emails or SMS at any time by following the unsubscribe instructions in the message or contacting us directly.
Third-Party Sites
Our site may link to third-party platforms. We are not responsible for their privacy practices and recommend reviewing their policies.
Updates to This Policy
We may update this Privacy Policy as needed. When we do, we’ll revise the "Last Updated" date. Your continued use of the Service signifies acceptance of the changes.
Contact Us
If you have questions or wish to exercise your rights under this policy:
Animal Human
Email: privacy@animalhuman.co
Website: www.animalhuman.co
